Custom Canvas Shop (828) 369-0406 canvasmasters@yahoo.com

Frequently Asked Questions

You Asked. We Answered.

What is the process for getting my project done?

Once you make initial contact, we will gather some information about your project and make some on-site measurements if needed. We will get some project details such as, Colors, Styles, or other options. Then, we will prepare and send your estimate. Once you look it over you can give approval or may ask for some revisions. Once we have a “Go Ahead” for your project we will put you on our work schedule. We generally order materials after your deposit has been received. When your project has been completed, we will send your final invoice.

Will I have access to my boat while you are working on my project?

Depending on the project. We custom build Mooring Covers, Biminis, Enclosures and Upholstery Custom Fit to your boat. Your project may only require the boat be docked. Other projects could require the boat being trailered in a flat area, while more extensive projects will require the boat be towed to our shop. We will work with you and your boating schedule as much as possible to complete your project.

What kind of obstacles can slow our project completion?

We schedule projects in the order they are confirmed with consideration of your needs. However, there may be some obstacles such as Weather or Material Availability, and Access to your boat that we would have to work around. For example, if we have a week of severe weather, we will opt to work on projects inside the shop. Some weather-related issues include Wind, Heavy Rains, and Extreme cold. Also, if your boat is stored or wrapped during the off-season that can cause delays.

What kind of Lead Time should I expect?

Our lead time will vary throughout the year. Our busiest times are early spring into Summer. It is always advisable to contact us well ahead of time if you need completion by a certain date. We generally try to schedule more involved jobs during slower off-season periods.

Do you do Interior home furniture such as couches and recliners?

No, not currently. We do, however, make pads for outdoor rockers, and other seating as well as protective weather covers.

Do you do any automotive seats?

No, we try to keep our services focused on marine and outdoor use.

What are some of the odd jobs or miscellaneous projects you have done?

We have done golf cart seats, jet ski seats, tractor and dozer pads, ATV seats, winch covers, weather curtains for sliding doors and windows, sand box covers, and wagon covers and tops.

How do I care for my materials? (see links below for specific products)

  • Canvas Covers, Biminis, and Enclosures:
    It is best to keep all loose debris, such as leaves and dirt from accumulating on the surface. You may use clear water from a garden hose to rinse the surface. If water is not available, use a soft bristle brush to sweep the debris away. This can be done while the cover is on the boat.
    To remove dried on dirt and debris, use a soft bristle brush and a solution of mild sop and water. Do not scrub, Do not use any type of bleach or harsh detergents! Rinse thoroughly with clear water. Allow the cover to dry completely before folding up and storing. Moisture equals Mildew.
  • Heavy Cleaning:
    Pressure wash or wash in a machine. This will remove the topcoat treatment of water repellant, and require retreating.
    Make repairs as soon as they occur.
    Always install covers with your mooring poles at the correct height. If not installed properly your cover may pool water and cause stretching.
  • Marine Vinyl Upholstery:
    While marine vinyl is quite durable, it still requires cleaning and protection to keep it in tiptop shape. Cleaning should be done after each use, or at least monthly. Use a mild vinyl cleaner and clean towel or cotton rags to wipe down your upholstery. For the piping and along the seams, cracks and crevices you may want to use a soft bristled brush or an old toothbrush. The less debris left in these areas the longer your seats will last. Any time you use a cleaner always rinse with clear water after, especially along the seam lines. Wipe dry when done.
    Use a good quality vinyl protectant once a month to minimize UV damage.
  • Carpet:
    Vacuum occasionally. If needed you can hose it off. For stubborn stains use a standard carpet cleaner then rinse well.
  • Vinyl and woven vinyl Floors:
    Brush or sweep off any loose dirt. Hose floor off. Mix a solution of water and mild soap, clean with a soft bristled brush. Rinse well with clear water. Allow to air dry. Woven floors may also need occasional vacuuming.
  • Clear Vinyl or “Glass”:
    Clear vinyl is different than upholstery vinyl in that it is easily scratched or creased. Always store your clear vinyl rolled up, not folded. Do not use any abrasive cleaners. Use a mild vinyl cleaner or mild soap/water to clean. Rinse thoroughly. Avoid storing or dragging cross rough surfaces. We recommend using a clear vinyl conditioner and cleaner.

LINKS:

Clean Sunbrella Marine Upholstery | Sunbrella

Sunbrella_Awning_Cleaning.pdf (trivantage.com)

Performance – Tempotest USA

Luxury Woven Vinyl™ Flooring Care & Cleaning – Infinity Woven Products, LLC (infinitylwv.com)

Hours

Monday - Friday
8:30 am - 5 pm

Phone

(828) 369-0406

Address

78 Cabe Cove Rd
Franklin, NC 28734